Quotes and Statements on Customers and Customer Importance

A business survives if customer is there. Customers are being considered as the King for any businesses and a lot of Management experts, thinkers and business leaders have defined importance of customers and customer service in their own way. Here is a compilation of all such top 10 Quotes and statements I personally like.

A customer is the most important visitor on our premises, he is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so.

Mahatma Gandhi

Make a customer, not a Sale. – Katherine Barchetti
A customer who complains is my best friend. – Stew Leonard
A customer is the only one who can fire us all. – Sam Walton
Never underestimate the power of an irate Customer. – Joel E Ross and Michael J Kami
If we are not customer drive, ours cars won’t be either. – Ford Motor
Good customer service costs less than bad customer service. – Sally Gronow
The Best companies dont create customers, they create fans. – Ken Blanchard
In the world of Internet Customer Service, it’s important to remember your competitor is only one mouse click away. – Doug Warner
There are no traffic jams along the extra mile. – Roger Staubach